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Professional services: 14 answers
Plain-language answers on professional services for small and mid-sized companies, from Zansa.
- What is billable utilisation and how do I calculate it?
- What is work in progress (WIP) in a professional services firm?
- What is realisation rate and how is it calculated?
- What are lock-up days and how are they calculated?
- How do I measure client profitability in a services firm?
- How should a professional services firm track its sales pipeline?
- What is effective hourly rate and how does it differ from the standard rate?
- What is the difference between debtor days and lock-up days?
- How do write-offs and write-downs affect services firm performance?
- What is revenue per fee earner and how is leverage calculated?
- How do I track budget burn on fixed-fee projects?
- How do I set a fair utilisation target for different roles in a firm?
- What does Zansa's professional services dashboard report for firms billing by time?
- Why reconcile timesheets, billing and the ledger in a services firm?